Delivery and payment
1. Delivery Information
We aim to produce all orders within 1–2 business days after the order has been received. Shipping typically takes an additional 1–3 business days.
The estimated delivery time is always shown on the individual product page and during checkout.
GLS Parcel Shop
Delivery time: 1–3 business days
You must present valid ID at the parcel shop to collect your package.
Packages are stored for 10 days before being returned to us.
GLS Home Delivery
Delivery time: 1–3 business days
Delivery to private addresses. GLS makes one delivery attempt at the specified address.
Someone must be present to receive the package and sign for it.
If no one is home, the package is redirected to the nearest GLS Parcel Shop. GLS will leave a note with pickup instructions.
Packages are stored for 10 days before being returned to us.
GLS Business Delivery
Delivery time: 1–3 business days
Delivery to business addresses (e.g., office, shop, workshop) during business hours on weekdays (typically 08:00–16:00).
Ideal for fixed delivery locations with staff present.
GLS makes one delivery attempt. If no one is present, the package is redirected to the nearest GLS Parcel Shop and you’ll receive pickup instructions.
Packages are stored for 10 days before being returned to us.
GLS Large Package
Delivery time: 1–3 business days
This shipping method is used for items that are too large or too heavy to be delivered to a parcel shop.
A shipping fee is automatically added to orders containing large items. The fee is charged only once per order, regardless of how many large items are included.
Free shipping does not apply to large items.
Delivery is made to your door/curb – indoor delivery is not included.
Otherwise, the process is the same as with standard GLS Home Delivery.
What qualifies as a “large package”?
GLS Large Package Home Delivery is required for:
- Products with glass larger than 70×70 cm
- Products with plexiglass larger than 70×100 cm
2. Payment Information
At We Do Frames, we’ve made it easy and secure to shop online. We accept the following payment methods:
- Visa
- MasterCard
- Klarna
- MobilePay
- Anyday
- ViaBill
- Apple Pay
- Google Pay